At first I was please with Lee's Building Center. I just moved to Springfield, TN and I try to support the local city stores. However after buying and renting several items from them things turned sour over one employee. I had purchased several pieces of lumber material setting up and completing a 12 x 24 shed with great service working with the regular front desk employee over several visits. I had inquired about some R11 insulation from the buyer for Lee's and she had stated they were trying to move it so I could get a deal if I bought some. I had made my purchase for the day and wasn't ready for the insulation. I had been given a business card with the regular price and discounted price. When I returned the regular front desk person was not on duty but the buyer was at her desk. I told another counter person what I was wanting and gave him the card explaining the discounted price. The buyer brought the insulation to the counter. I paid for it and loaded it. I glanced down at the receipt and they had charged me the full price. I went back in and questioned why I didn't get the discounted price. The counter person became very belligerent stating he did not know which price to use since there were 2 numbers. I ask him to honor the discounted the price. He walked out from behind the counter very angry and stated let the buyer fix the problem. During the process he kept badgering me at which point I told the buyer to cancel the buy and unload my vehicle. The counter person came out to my vehicle while I unloaded the insulation. Another employee came out and had to stand between us to keep the situation becoming a physical confrontational. Needless to say I will never go back to Lee's Building Center. This person should have been fired on the spot but it seems the other employees condoned his actions. Buy doing so it must be Lee's policy to allow employees to badger employees instead to CUSTOMER service.
Needed some materials for some wood to box around old porch posts. Lees had a far superior quality (not a board was bowed or warped) and a lot more sizes of trim and finished lumber than lowes. My contractor called lowes and prices we're 60$ more at Lowes (300 vs 360$). Lesson learned. Shop local!
it was nice
Lee S Building Center is a US Hardware Store based in Springfield, Tennessee. Lee S Building Center is located at 2903 Memorial Blvd, Springfield, TN 37172, USA.
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