Great customer service. If they don't have it,,, you really didn't need it.
I think these reviews for Walker are surprising me. I mean, yeah, good luck finding the lights on when you're off work. And prices might be a hair high. But what you'll find here are the things you ain't gonna find those other two places you looked in town. So, that's the You Didn't Come Here First, Nimrod tax. Friendly staff, great service, fair and efficient small-engine repair service. If you have or like Stihl, you'll end up here. I suspect plumbing or guttering, amongst other things, will bring you here, too.
This used to be a great business but has severely declined in the past couple years. Purchased a $450 string trimmer from this store which lasted six weeks before I had problems. They spent the next year off and on trying to fix it instead of replacing it. Once the warranty was up I was stuck with the broken machine. I had multiple conversations with the owner who ultimately kept passing the blame off to the manufacturer.
Great customer service and the prices seem to be in line with that of big box stores.
I purchased a sprayer for my kitchen sink a month later it's leaking water all over the sink,took it back to have it replaced walker hardware would. Not replace it because I didn't keep the package it came in who keeps a plastic wrapper for a sprayer please,the man behind the counter would hardly speak to me and was very rood he threw the sprayer down one of the isles I had a brass fitting I bought for my water filter it cracked water all over the ground under my house they would not replaced it had to buy another one that's ok I will never set a foot in that place again,just to let you know I bought a new shop vac,dealt jig saw,new chain saw and a new tool box would have bought some of it there to bad
Walker Hardware is a US Hardware Store based in Springfield, Tennessee. Walker Hardware is located at 3573 Tom Austin Hwy, Springfield, TN 37172, USA.
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