What a great Team and great teamwork! Brad, Thank you for your help in me finding the best fit for my needs.
Everyone there was wonderful. I took my car in to be serviced and everyone was so polite and really made sure I had everything I needed. It ended up being a challenge for them to get the part on my car but I did not mind waiting.
Bought 3 cars from this company. Went in for an issue covered by warranty. Said they didn't have a loaner but would call me in a couple hours so I could get one. NEXT day after THREE calls from me and not one from Payne I got a loaner. When I called the last time the woman who answered said she was sorry they hadn't gotten to me yet, but they were too busy to help me because they has too many other customers. Finally, 3rd day in, someone came to get me for my loaner. Payne still hadn't managed to figure out what my car problem was, but lied and said they were finding more issues to fix that was causing delay. Man who came for me said "I am not trying to make excuses but I have never known the service department to ignore anyone". I told him "I know. Your office girl already told me how important your OTHER customers are, so just stop talking. You aren't helping your cause". Finally got car back after a week, and guess what? Car is messing up again with same issue. Here we go again....NO MORE CARS FROM PAYNE CHEVROLET FROM THIS FAMILY!!
I've known Jeff Payne for many years and he is a man of his word. You will not find a better person to trade with. They have a great selection and are very knowledgeable on all the cars and trucks on the lot.
My wife and I purchased a used Chevy Colorado from Payne. Ever aspect of the buying experience was great. We got a fantastic price and enjoyed working with the knowledgeable sales people. No pressure, just good communication and a good deal. Since our purchase we've used the service department and they've also been great, very responsive and fairly priced.
Payne Chevrolet is a US Car Dealer based in Springfield, Tennessee. Payne Chevrolet is located at 2807 Memorial Blvd, Springfield, TN 37172, USA.
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